| |
Professional Outcome Program
Our unique Professional Outcome Program approach and hands-on support is included with every Forté performance product we sell.
(This program is only avaliable in conjunction with the purchase of Forté Products.)
The Program includes:
 Performance Products
Come on Back
Marketing & Merchandising
Quarterly
Promotions
Does your dealership want to:
| · |
Increase $ per Repair
Order? |
| · |
Increase your Effective
Labour Rate? |
| · |
Increase Employee
Motivation? |
| · |
Increase the Quality
of Workmanship? |
Then let our professional approach help facilitate your success!
Our pro-active approach:
| · |
Enhances customer retention after warranty expires; |
| · |
Ensures the customer services according to maintenance schedule; |
| · |
Promotes focus on important
and essential time-interval services. |
Some examples of how Forté can assist
your Service Department include:
| Service
Manager |
| · |
Develop
maintenance schedules according to manufacturer’s guidelines
and dealer recommendations; |
| · |
Create
an effective marketing and merchandising strategy of maintenance
services.
|
| Service
Advisor |
| · |
Sell
the benefits of services through visual aids of menu boards,
menu flyers, package pricing and colourful marketing aids; |
| · |
Improves
customer education, which builds rapport and trust with the
customer; |
| · |
Educated
customers are your best asset.
|
| Technician |
| · |
Enhances
quality of workmanship with performance products and equipment; |
| · |
Focuses efforts on
achieving increased customer loyalty while promoting value-added
services.
|
Fixed Operation Potential Sales
Advisors Achieve:
 |
20%-30%
No Marketing |
 |
30%-45%
Marketing Tools |
 |
45%+
Professional Outcome Program |
|
